MakeHome Privacy Policy

This Privacy Policy is effective immediately for all users and describes how makeHome may collect, use, and disclose your personal information in connection with products and services offered through makeHome.

Last Updated: December 2024
Contact: support@makehome.app

Important: You accept this policy by using the Services through our website, application, or by any other means. If you have any questions about this Privacy Policy or how it applies to specific data, please contact us at support@makehome.app

1What Does This Privacy Policy Cover?

This Privacy Policy covers the treatment of personally identifiable, financial, and transactional information (collectively, "Personal Information") gathered when you use or access the Services, as well as Personal Information shared between us and any of our partners.

Service Provider Protection

When makeHOME shares your Personal Information with vendors and other service providers who perform functions on our behalf (collectively, "Service Providers"), we require them to protect the security and confidentiality of your information, limit their use of the information to what is reasonably necessary to perform their services, and comply with applicable laws and regulations.

Third-Party Responsibility

This Privacy Policy does not apply to Service Providers that you choose to access through the Services or third parties with whom you share information directly. While we attempt to facilitate access only to those third parties and Service Providers that share our respect for your privacy, we cannot take responsibility for their privacy practices.

2What Information Do We Collect and How Do We Use It?
The information we gather enables us to personalize, improve and continue to operate the Services.

Bank Account Information

As a registered user of the Services, you may provide us with access credentials that allow us to gain online access to one or more accounts that you maintain with a third-party financial institution.

Important: You may only provide account access credentials for and authorize us to access valid accounts that you hold in your own name. You may not provide access credentials for an account that is held by a third person.

Sources of Personal Information

If you create a makeHome account, sign up to receive our newsletter or promotional materials, or otherwise provide your contact information to us, you will provide us with Personal Information that may include:

Name and username
Email address
Home address
Date of birth
Phone number
Employment and income

Payment Information

When you make payments through the Services, we, our third party payment processors, or our third party payment acquirers or payment facilitators may collect information related to your payments, such as your payment method, account number, type, or expiration date.

Transaction Data

We currently use third parties to monitor card transactions for your participation in the Services. The data collected may include:

  • • Your registered card identifier
  • • Merchant information
  • • Transaction date/time
  • • Transaction amount

Email, SMS, and Push Notification Communications

We may communicate with you about our products and services using email, SMS or other text messages or push notifications. When we communicate with you, we may collect information regarding such communications.

Consent: By providing us with your phone number, you authorize us to contact you via text message (SMS) at that phone number, and you thereby consent to the receipt of such messages.

3What Information of Mine Can I Access?

If you are a registered user, you can view information associated with your Account by logging into your Account or by contacting us at support@makehome.app.

Access My Account
4How Can I Delete My Account?

If you decide to delete your Account, you can do so by emailing support@makehome.app.

Important Notice

If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. We will continue to store, access, and use information about you and your Account in compliance with this Privacy Policy and as required by any applicable legal or regulatory obligations.

5What Choices Do I Have Regarding My Information?

You have several choices regarding your Personal Information:

1

You can always choose not to disclose certain information to us, but please note that certain information is required for use of the Services.

2

You may request that we remove your bank and financial information, although this may impact your ability to use the Services.

3

You can delete your Account, but please note that we will need to verify your authority to delete the Account, and we will continue to store and use information we collected in connection with your past Account activity.

6What Happens When There Are Changes to This Privacy Policy?

We may amend this Privacy Policy from time to time. If we make changes in the way we collect or use information, we will attempt to notify you by posting an announcement on the Services or sending you an email.

Effective Date

Any changes to the Privacy Policy are effective as soon as we post them here.

Contact Us
For more information regarding this Privacy Policy, or if you have any questions or concerns

This Privacy Policy was last updated on December 2024